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Mandated Reporter Portal Support

If you are looking for information on your MyACCESS Benefits or Medicaid Eligibility please contact the ESS Call Center at (850) 800-4323.

If you are trying to report abuse, please go to the How to Report Abuse page or call 800-962-2873.

For any other inquiries, please go to the DCF Contact Us page.

Mandated Reporter Portal Support

Phone: (850) 487-9978

Available 7:00 a.m. - 6:00 p.m., Monday-Friday

This support team is only available to provide Technical Support for the Mandated Reporter Portal